Privacy Policy

This privacy policy describes how Cowboy Junk Removal collects, uses, and protects your personal information. We are committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

1. Information We Collect

We may collect the following information:

  • Name
  • Contact information, including email address and phone number
  • Address of the service location
  • Payment information (credit card details are processed securely through our payment gateway and are not stored by us)
  • Other information relevant to customer surveys and/or offers

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services
  • To process payments
  • To communicate with you about your service requests
  • To send you promotional materials and offers (only if you have opted in to receive them)
  • To conduct customer surveys and gather feedback
  • For internal record keeping

3. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  • All payment information is processed through secure payment gateways.
  • Access to personal information is restricted to authorized personnel only.
  • We regularly update our security systems to protect against potential threats.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Cookies

Our website may use cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

  • We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
  • You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.

6. Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. Your Rights

You have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to correct any inaccuracies in your personal information
  • The right to request deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to withdraw consent to the processing of your personal information

To exercise any of these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

9. Contact Information

If you have any questions or concerns about this privacy policy, please contact us at:

Cowboy Junk Removal
Edmonton, Alberta
[Your Phone Number]
[Your Email Address]

By using our services, you consent to our privacy policy.